Privacy Policy

Last updated: June 2025

At Handpicked.pk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Personal Information: Name, phone number, email address
  • Delivery Information: Shipping address, city, and postal code
  • Order Information: Products purchased, order value, payment method
  • Device Information: IP address, browser type, pages visited (collected automatically)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Confirm your order and provide delivery updates via SMS or WhatsApp
  • Respond to your queries and provide customer support
  • Improve our website and shopping experience
  • Send promotional offers or updates (only if you have opted in)
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • Courier Partners: We share your name, phone number, and delivery address with our courier partner (POSTEX) solely for order delivery purposes
  • Legal Requirements: If required by law or government authority
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses secure connections (HTTPS) to ensure your data is encrypted during transmission.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic.

You can choose to disable cookies in your browser settings. However, some features of our website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@assorted.group or WhatsApp +92 321 8526405.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • 📱 WhatsApp / Call: +92 321 8526405
  • 📧 Email: hello@assorted.group
  • 🌐 Website: www.handpicked.pk

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